A Southern California Public Works Department faced difficulty in assigning government employees to clean up rapidly-increasing graffiti on city walls. StackMason provided comprehensive training for a custom-built application to combat the vandalism.
Client Objectives:
- Request work orders promptly
- Parse wording of graffiti to determine source
- Ability to transfer public work order to responsible party upon determination of source
Our Approach:
- Employed data analytics to isolate source of graffiti
- Standard cycle development utilizing agile processes
- Individualized project approach to gain complete understanding of system architecture
Results:
- Provided all user training
- Custom application to best address client’s business requirements
- Client successfully abandoned antiquated systems rooted in Microsoft Access
- Created enhanced graffiti matrix, empowering law enforcement to effectively maintain community areas